Terms of Use
Thank you for visiting our website. We hope you have learned a lot about ATLAS and the policies we can arrange. Please note that any information contained herein is for use as guidance only. We do not make any risk assessment for companies and so for this and general insurance counsel, customers should appoint qualified legal professionals. All information contained within our website and downloads, including photographs, may not be distributed or copied without our express written permission.
General Information about our Privacy Policy
Welcome to our Privacy Policy page. Your privacy is extremely important to us and we want you to know exactly what kind of information we collect about you and how we use it. Please take the time to read our policy and understand that by using our website or contacting us by telephone/ email, you agree to its terms.
We only collect information that we know we will genuinely use. As we arrange insurance for commercial (rather than private) customers, such information would relate to the commercial operations of a firm and would not include personal data of individuals beyond the scope of work contact details. We may collect all information you choose to submit to us. You can do that in different ways. For example, by subscribing to our website, by sending us emails / letters or by calling us. Sometimes, we may obtain your details from your authorised insurance broker/ agent. In such instances, we understand that your insurance broker/ agent has authority from you to share information with us. We are an underwriting agency, underwriting insurance policies on behalf of insurers. In order for us to do so, we must obtain certain information from you so that we can appropriately assess your risk and set the insurance terms of any policy. We keep this information because it constitutes “material information”. That means, it is considered very important by us and it is information that we have relied upon when underwriting your risk, thus will form part of any insurance contract. If we are unsuccessful in obtaining your business one year, we may keep your details on file so that we can contact you again in the future to see if we can assist you. If you have placed insurance with us, we would normally store your information for a period of at least six years, which is the statutory requirement in the United Kingdom where we operate. Vitally, because most of our insurance policies are “losses occurring” they may still be active long after the expiration date of the policy. Further, we keep details of any claims you have suffered for a similar period of time after conclusion/ settlement.
As our customers are commercial customers, that is companies purchasing insurance rather than individuals buying personal insurance policies, generally we do not hold personal data. The data we hold would relate to companies and would naturally include contact details of certain personnel within those organisations who hold the authority to arrange insurance for that firm. Our customers have the right to access, correct and delete data relating to them, and to object to the processing of such data, by sending a written request at any time. We make every effort to put in place suitable precautions to safeguard the security and privacy of data we hold, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, we do not control each and every risk related to the use of the Internet, and therefore warn website users of the potential risks involved in the functioning and use of the Internet. Our website may include links to other websites or other internet sources. As ATLAS cannot control these websites and external sources, it cannot be held responsible for the provision or display of these websites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these websites or external sources. Further, please note that we rely upon third party IT firms to provide us with IT support, for example data back up, data processing software etc. We cannot be held responsible for the service provision of such IT professionals who operate separately from us.
As a regulated firm subject to audit, we may have to share your information with the Financial Conduct Authority upon request. We underwrite on behalf of certain insurers and they too (or their appointed auditors) may ask us to share your information with them. Our bank and accountants may also ask for details of any financial transactions we process/ receive. The purpose of sharing the information we hold is purely for compliance / regulatory reasons. Alternatively, we may share your contact details with loss adjusters/ surveyors/ lawyers in the event of a claim. We wouldn’t share your information with firms outside of our group of companies for any other reason.
About us
ACIS Transport Liability Agency Services Ltd (ATLAS) is a private limited company registered in England No. 06985963. We are the “data controller” of the information you provide us with. This is a legal phrase used to describe the person or entity that controls the way information is used and processed. We are registered under the Data Protection Act 1998 with the Information Commissioner’s Office in the UK. Our registration number is ZA020581. We also comply with the General Data Protection Regulation (GDPR) which will apply from 25th May, 2018.
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